Winb Privacy Policy — Your Information Is Our Responsibility
Last updated: January 2025
Please read this privacy policy carefully before using the winb platform. This policy describes how we collect, use, store, and protect your personal information. Protecting the privacy of users in Bangladesh is our highest priority. By accessing the platform or creating an account, you are deemed to have accepted the terms of this policy. If you have any questions, please contact our FAQ page.
What Information Is Collected & Why
Registration & Identity Information
When you create an account at winb, we collect your name, date of birth, email address, and mobile number. In some cases, a copy of your national ID card or other government-issued document may be requested to verify your age and ensure account security. This information is used solely for identity verification, account management, and legal compliance. Your personal data is not sold to third parties and is not shared with any external organizations for marketing purposes. We use industry-standard encryption methods to protect your data.
Transaction & Payment Information
For processing deposits and withdrawals, we record payment method details, transaction amounts, and transaction history. This information is retained to comply with Bangladesh's financial regulations and to prevent suspicious activity. Complete bank account or card numbers are not stored on our servers — only the necessary transaction reference information is kept. Due to legal obligations related to anti-money laundering, certain transaction information may be reported to regulatory authorities. For any issues related to transactions, please contact our support team.
Usage & Technical Information
When you use the winb platform, we automatically record your device type, operating system, browser version, IP address, and session duration. This information is used to improve platform performance, resolve technical issues, and detect security threats. We use cookies and similar technologies to personalize your platform experience. You can reject cookies in your browser settings, though this may limit certain features. We never share your personal identity with third-party advertising networks.
Your Rights & Our Commitment
Right to Access & Correct Information
In accordance with Bangladeshi law and international best practices, you may request to view and correct your stored personal information at any time. You can directly update your name, email, and mobile number in Account Settings; for complex changes, please contact our support team. You may request deletion of your data, however information related to legal and financial records must be retained for a specified period in accordance with regulatory requirements. You also have the right to object to and restrict the processing of your data. To exercise these rights, contact our support team and for more details FAQ page.
Our Data Protection Measures
Winb uses industry-standard SSL encryption, regular security audits, and strict access controls to protect your data. Only authorized personnel may access your information for necessary work purposes, and all access is logged. In the event of a data breach or security incident, we will take prompt steps to notify affected users. Data sharing agreements with third-party technology partners who assist in operating the platform include strict confidentiality obligations. Our privacy policy is reviewed regularly and any significant changes will be communicated in advance.
Data Storage & Transfer
Your data is primarily stored on secure servers located in Bangladesh and nearby regions. Data may be transferred to other countries for technical or service-related purposes, but appropriate safeguards are ensured in such cases. Data from inactive accounts is securely deleted once legal retention requirements have been met. Your transaction and gaming history may be used for responsible gaming analytics, which supports our Responsible Gaming part of the policy. Contact us for details regarding data retention periods.
Questions about privacy? We're ready to answer
For any questions or concerns regarding the protection of your data, please contact our support team. Our team is available 24/7 to assist you. Register today for a safe and trustworthy gaming experience at winb and visit our FAQ Find answers to common questions on this page.